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Terms and Conditions

Updated 23 October 2017

The Terms and Conditions set forth below apply to your use the platform of PT. Cerita Bahagia, also doing business as/known as Bridestory”, available at, as well as, but not limited to any other websites, software and mobile apps related to Bridestory and collectively called The Site”, owned by or operated by Bridestory, its partners or subsidiaries. By using, browsing/viewing part or all of the pages on The Site”, you agree to be immediately bound by the Terms and Conditions set forth below. If you do not agree to these Terms and Conditions, do not use The Site”. Bridestory reserves the right to change the Terms and Conditions at any time, at its sole discretion, without giving any prior notice. Any and all modified Terms and Conditions shall be effective immediately once they are posted. Bridestory encourages you as well as other users to periodically review this page, because any and all changes will automatically be binding on you. This Agreement may not be modified, edited, and/or changed by you in any manner.

1. Bridestory is a Neutral Party

Bridestory is an innovative platform and marketplace for wedding vendors and engaged couples. Bridestory is not a wedding product, service provider or wedding vendor. Nor does Bridestory pretend to be an agent or vendor representative. Bridestory visitors, hereafter referred to as Visitors”, include prospective brides/brides-to-be and grooms, newlyweds and their Wedding guests (collectively, Wedding Visitors”) and companies and other third parties offering products and services related to Weddings (Vendors”). Bridestory, its partners and subsidiaries and The Site” function solely as a neutral party and marketplace where Visitors/Wedding Visitors and Vendorscan and may connect for a particular type of service or product. Bridestory is not involved, noris Bridestory a party to the actual transaction between Users. Therefore, Bridestory has no control over the quality, accuracy, safety, or legality of transactions on The Site”. Nor does Bridestory have any control over accuracy of listings, vendor pages, or the ability of Wedding Vendors to provide the items or services they promote. Bridestory is not responsible for the actions or failures of Visitors, Wedding Visitors or Vendors.

Wedding Visitor: By agreeing to these Terms and Conditions, you acknowledge the following: Bridestory does not provide or guarantee any products or services advertised and/or offered by Vendors. Bridestory does not endorse any Vendor on The Site”, nor does Bridestory guarantee the quality of any Vendor goods or services. Any and all communications, correspondence, verbal or non-verbal between Visitors, Wedding Visitors and Vendors, or any warranties or representations by Vendors are between you and the Vendor. No products or services offered on The Site”, are actually offered/provided by Bridestory, they are solely between you and the Vendor. Therefore any transactionsbetween you and a Vendorare strictly between you and that Vendor. Bridestory is not, nor will it ever be a party to that transaction. You agree hereby that any dispute between you and a Vendor is solely between you and that Vendor, and not Bridestory

Furthermore, Bridestory cannot guarantee nor does Bridestory warrant that information provided by or about Vendors on The Site” is accurate.

Vendors: Any and all transactions between you and Visitors/Wedding Visitors are strictly between you and the Visitors/Wedding Visitors, whereby you as a Vendor agree that Bridestory is not a party to that transaction. Therefore, you also agree that any dispute with a Visitor/Wedding Visitor is solely between you and the Visitor/Wedding Visitor, whereby Bridestory will not be a party to that dispute. After we, Bridestory and you terminate our relationship, you agree unconditionally that Bridestory is entitled to retain all reviews associated with your account on The Site”. Furthermore you also agree and relinquish the right to Bridestory to retain and update basic directory information about your business or personal account, including, without limitation or restriction, business name(s), address(es) and telephone number(s).


Trial Account may from time to time be offered by Bridestory. This Trial Account do not guarantee any advertising placements, page views, potential lead, or any other kinds of benefits. Trial period will expire in 30 days after you run out of credits and your trial account will be deactivated. During this period, you may upgrade your subscription plans for unlimited credits or extend your trial by purchasing additional credits. One Trial Account can only be extended up to 5 times.

Bridestory reserves the right and you agree that Bridestory has the right at its sole discretion to modify at any time the Terms and Conditions or cancel any Trial Account.

3. Prohibited Activities

Vendors may only upload images or videos that represent their portfolio or works as part of their Projects. Vendors are not allowed to upload images or videos that contain promotional items.

Users and Vendors are prohibited to spam other Users and Vendors by sending unwanted promotional or commercial content, or unwanted or mass solicitation. Bridestory reserves the absolute right to remove all the spam content and remove the offender from his/her current participation in the Bridestory Site at any time and and without any notice.

4. Intellectual Property (IP)

Bridestory contains and uses copyrighted material, inventions, know how, patented and non-patented business material, phrases and descriptions, reviews, names, logos, HTML/C++ codes and/or other computer code/scripts (collectively, Intellectual Property Content”), all of which you agree are the sole property of Bridestory. By using The Site” you also agree that Bridestory has the right to claim ownership under all international and local copyright and trademark laws, what concerns the look”, feel”, appearance” and graphic function” of The Site”. You agree that this right includes, but is not limited to Bridestory’s color combinations, user experience, sounds, layouts and designs. Furthermore, by using The Site” you agree and acknowledge that you do not have any license or permission to use the Intellectual Property (IP) of Bridestory. You promise not to reproduce, modify, display, sell, or distribute the Intellectual Property listed on Bridestory, including but not limited to information contributed by you or any other Visitors/non-visitors/Wedding Visitors or Vendors. You may not, and you agree not to frame or link to/create backlinks toThe Site” without the explicit prior written permission of Bridestory. You shall in no way contest our right of title to or license during the lifetime of this Agreement. You shall not use or ever register any domain name or trademark that is identical or similar to any that is owned by Bridestory.

5. Disputes among Users

You are solely responsible for your interactions with other Bridestory Users, and you agree that Bridestory is not a party to any such disputes. Furthermore, you agree to fully release Bridestory, its officers, directors, partners, affiliates, agents, and employees from any and all potential, current and future claims, demands and damages.

6. Information You Submit to The Site”

When you post or submit information to any part of The Site”, you automatically grant, represent and warrant that you have the right/ownership to give to Bridestory a transferable, royalty-free, worldwide license to use, duplicate and distribute such Submitted Information for any purpose and in any format on or in connection with The Site”, the Bridestory business, or the promotion thereof. You also grant Bridestory permission to at its sole discretion grant and authorize sublicenses of all of the foregoing to itself or other third parties. You agree and acknowledge that Bridestory may retain copies of your Submitted Information and may continue to use your Submitted Information however Bridestory pleases. Furthermore, by posting Submitted Information, you expressly represent and warrant the following: (i) you are the owner, with all rights, of any and all content and/or information that you post on The Site”; or (ii) you are the legitimate and rightful owner of a worldwide, royalty free, sub-licensable, non-exclusive license for communication, content and/or information, which you can use, distribute and reproduce. You furthermore testify and warrant that all persons and entities connected with your Submitted Information, and all other persons and entities whose names, voices, photographs, likenesses, works, services and materials have been used in the Submitted Information, have given you authorization tothe use of their names, voices, photographs, likenesses, performances, and other data in connection with the advertising, promotion, trade and other exploitation of the Submitted Information and that all rights granted therein you hereby transfer to Bridestory. You agree that your Submitted Information does not, nor will it ever violate, or possibly cause Bridestory to violate any laws or regulations; will not violate these Terms and Conditions; will not infringe any intellectual property rights including but not limited to copyright, patent or trademark rights. You understand and agree that Bridestory strictly prohibitsthe posting of any obscene, lewd, or suggestive content/pornography. You agree and warrant that the information you post is not, nor will it ever be interpreted as libelous, threatening, harassing, racist, religious or defamatory and that the information you post will not be to advertise products or services of others or competitors of Bridestory, and that it will never contain any links to third-party web sites.You agree and promise that the information you post does not contain proprietary information of another person or entity; and that if it does, you will notify Bridestory immediately but that it will not nor will it ever create any liability of any sort for Bridestory in any manner whatsoever.

7. Rating and Review Disputes

If you undermine the integrity of the Bridestory Rating and Review system in any way, your accountwill immediately be suspended or terminated.

8. Manipulating Ratings and Reviews

Bridestory has a number of tools and procedures to identify fake reviews, and reserve the right to remove any submissions for any reason.

9. No Agency

You hereby agree and acknowledge that you do not have any contractor (independent or other), agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship, or other with Bridestory. You furthermore agree that no affiliation, association or connection exists between you and Bridestory. You shall never have any authority to bind, commit, contract for, or otherwise obligate Bridestory in any manner whatsoever.

10. Right to Reject or Remove Members

Bridestory reserves the absolute right to reject your participation, or remove you from your current participation, in the Bridestory site at any time and for any reason without notice to you.

11. Confidentiality/Non-Disclosure

Bridestory may disclose to you or you may learn of our documents, technical (such as but not limited to object code, source code, software), financial and operating information of Bridestory, graphical, business information or practices,  management styles, day-to-day business operations, capabilities, systems, marketing information, technologies, processes, procedures, methods and applications, or otherwise, whether tangible or intangible, concerning or regarding Bridestory, including but not limited to all forward looking plans and strategies whether they be current or future, business plans, business concepts, website designs and layouts, all information, data, intellectual property and other opinions, forecasts. You hereby agree and acknowledge that any and all of Bridestory’s Information is confidential and shall be the sole and exclusive intellectual property and proprietary information of Bridestory, whether the information is in oral, visual or written from or is recorded in any other medium.Disclosure of any or all Bridestory’s Information to anyone, especially a direct competitor is strictly prohibited. You acknowledge and agree that Bridestory shall be entitled to monetary damages and that Bridestory shall be entitled to injunctive relief if you fail to adhere to these agreements.

12. Record Keeping/Audit

Bridestory reserves the right to keep all records of any and all communications between you and other Users.

13. Limited Liability



14. Do Not Hold Liable

You agree to not hold Bridestory, its affiliates, its partners or subsidiaries, our employees, shareholders or investors liable from any claim or demand, made by anyone or any entity, due to your use of The Site”. You agree that this includes but is not limited to (i) your advertising, providing or failure to provide or pay for goods or services promoted on The Site”; and (ii) any potential claims that any part or all of your Submitted Information includes copyrighted or non-copyrighted materials owned by third parties without authorization, or that what you posted was defamatory or harassing, or that it otherwise violated the rights of any person or any entity.

15. Links to Other Sites

This Site may contain links to other sites which are provided solely as a convenience to you, or which are provided by other Users. Bridestory is not responsible for the availability of external sites or resources linked to The Site”, and does not endorse and is not responsible or liable for any content, advertising, products or other materials on or available from such sites or resources. Transactions that occur between you and such third-party sites are strictly between you and the third party and are not the responsibility of Bridestory. Because Bridestory is not responsible for the availability or accuracy of these outside resources or their contents, you should review the terms and conditions and privacy policies of these linked sites, as their policies may differ from ours.

16. Governing Law

You agree that the laws of the Republic of Indonesia, Jakarta will govern these Terms and Conditions. With respect to any disputes or claims not subject to arbitration (as set forth below), you agree not to commence or prosecute other than in the courts Jakarta, Indonesia, and you hereby consent to, and waive all defenses of lack of personal jurisdiction.

17. Arbitration

Disputes between you and Bridestory regarding The Site” and Bridestory services should be reported to Bridestory is not responsible for resolving any disputes between you and Users regarding services or transactions. Any claim or controversy arising out of or relating to your use of this Site will be settled by arbitration. Arbitration shall be done in Jakarta Indonesia. The Member shall select an arbitrator from a panel of arbitrators acceptable to Bridestory. Only a judgment upon award rendered by the arbitrators may be entered in court of jurisdiction in Jakarta, Indonesia. The invalidity or unenforceability of any provision of this Agreement shall not affect the validity of this Agreement as a whole. The failure by Bridestory to enforce at any time any of the provisions of this Agreement, to exercise any election or option provided herein, or to require at any time the performance of the other of any of the provisions herein will not in any way be construed as a waiver of such provisions. ALL DISPUTES BETWEEN YOU AND BRIDESTORY WILL BE RESOLVED BY BINDING ARBITRATION. YOU GIVE UP YOUR RIGHT TO GO TO COURT. YOU ALSO GIVE UP YOUR RIGHT TO PARTICIPATE IN OR BRING CLASS ACTION LAWSUITS. ANY POSSIBLE RIGHTS WILL BE DETERMINED BY NEUTRAL ARBITRATORS AND NOT A JUDGE.

18. Cancellations and Refunds

Amount of transactions paid are final and nonrefundable, unless otherwise determined by the Bridestory. If you elected to pay in monthly installments, you agree to pay the total cost in the number of equal installments identified during your purchase. The first installment will be billed immediately upon you complete the payment process and the remaining number of installments will be billed on a monthly basis thereafter until your total transaction has been paid. You will be charged 0% interest on the Installment Payments. However, the issuer of your credit card may charge you interest or other fees under the terms and conditions in your card member agreement. This may include any applicable interest on unpaid balances or late payments. If you cancel your transactions before making all of the installment payments, you agree to pay the remaining unpaid balance of the product(s) you selected.
If Bridestory reasonably determines that Vendor has violated these Terms & Conditions, Bridestory may immediately terminate your active subscription and your access to Subscription Plan's benefits, or deactivate your Bridestory Business Profile without notice and without refund.

If Bridestory reasonably determines that Vendor has violated these Terms & Conditions, Bridestory may immediately terminate your active subscription and your access to Subscription Plan's benefits, or deactivate your Bridestory Business Profile without notice and without refund.


Updated 25 October 2017


The site ("Site") and the Bridestory Points Program (“Points Program”) are managed by Bridestory ("we", "us", or "our"). Bridestory reserves our rights to terminate the Points Program at any time without prior notice to you.

By accessing and/or using the Site and participating in the Points Program, you acknowledge that you have read and understood, and agree to the Terms of Use set out below and other terms and conditions in relation to the Site, including but not limited to the general Site Terms of Use, confidentiality and FAQs, which form an integral part of these Points Program Terms of Use (“Points Program Terms”). You must be at least eighteen (18) years old and have an active Bridestory Business Profile to participate in the Points Program.

Please note that we may change, modify, add and delete these Points Program Terms in whole or in part, including any rules, regulations, benefits, conditions of participation, which may or may not affect the value of the Bridestory Points (as defined below) rewards, at any time without prior notice. These Points Program Terms must be read periodically. By continuing to use this Site and participating in the Points Program after such changes to these Points Program Terms, visitors, users or Registered Users ("you" or "user") acknowledge that you agree and consent to the changes. If you use any of our other services, then your usage is based on the submission to and acceptance of the terms and conditions applicable to such services.


Points Program is only eligible for the Bridestory wedding vendors whereby you have a published business profile (“Bridestory Business Profile”). You must have an active and published Bridestory Business Profile. before making any purchase to enable you to obtain and redeem the points (“Bridestory Points”). In the event of Bridestory Business Profile is inactive or deactivated, you can only obtain the points by making a transaction in Bridestory without being able to redeem your points for your transaction.

Points will be awarded to the user logged in at the time the purchase is made and paid or when you completed certain tasks or campaigns held by Bridestory.

The Bridestory Points which you have earned in your specific Bridestory Business Profile cannot be transferred and is not combinable with other Bridestory Business Profiles.

Bridestory has the right to monitor your Bridestory Business Profile. If we detect any fraudulent activity, signs of abuse, or other suspicious activities in your Bridestory Business Profile, we reserve the right to remove your Bridestory Points and deactivate or suspend your Bridestory Business Profile without prior notice to or consent from you.


Your Bridestory Points are yours only and are specific for the use under your Bridestory Business Profile. You may not assign, sell, transfer, pledge, and/or encumber your Bridestory Points for any reason.

Bridestory will be able to augment, deduct, amend, and/or cancel your Bridestory Points in your Bridestory Business Profile without prior notice to or approval from you if Bridestory reasonably determines that you has violated these Terms & Conditions.

Your Bridestory Points will be calculated as a percentage of the payment charged (excluding value-added tax) to you when you have made a purchase of Bridestory Product(s) which qualifies for the award of Bridestory Points. The basis for this calculation will be the total amount which you have actually paid, and shall not include amounts which have been deducted when using, among others, promotions, point redemptions and unique codes.

Your Bridestory Points will be awarded to you, activated and augmented into your Bridestory Business Profile after you have completed your full payment and Bridestory has confirmed on receiving your payment.

You can also earn Bridestory Points by completing our special campaign tasks or as a reward of our tactical campaign. Special campaign may vary from time to time.

You may only use activated Bridestory Points for redemption. Bridestory Points which have not been activated or are still pending cannot be redeemed.

Your Bridestory Points have no monetary cash value and cannot be redeemed for cash or other currency payouts from Bridestory.

Your Bridestory Points shall be valid for 12 (twelve) months from the date that your Bridestory Points have been activated in your Bridestory Account.

If you believe that you did not receive the correct amount of points for your transaction, you must contact our Customer Service within 90 (ninety) days as of the date when you have completed your full payment. We will make the final determination as to whether Points adjustments of any kind are justified for the transaction in question.


You may redeem your Bridestory Points when purchasing any products offered by Bridestory.

We do not currently support cross-currency redemption. You can only redeem your Bridestory Points for products in the currency in which your Bridestory Points were awarded to your Bridestory Business Profile.

We reserve our right to change the conversion rate or redemption value of your Bridestory Points from time to time without further notice to or consent from you.


Your Bridestory Points are subject to our Refund policy in our general Site Terms of Use and these Points Program Terms.

Your redeemed Bridestory Points cannot be returned to you in any circumstances.


Your Bridestory Business Profile and your Bridestory Points are subject to our general Site Terms of Use and these Points Program Terms. The terms set out in our general Site Terms of Use shall be deemed to have been appropriately integrated to these Points Program Terms.

If we detect any fraudulent or suspicious activity on your Bridestory Business Profile, we reserve our right to deactivate or suspend your Bridestory Business Profile. This deactivation or suspension shall include, but not be limited to, the confiscation of any rewards you have gained through the redemption of your Bridestory Points.

If we find that you have used your Bridestory Business Profile and/or Bridestory Points fraudulently or maliciously, you will be prohibited from participating in future programs that Bridestory may organize, administer and/or effectuate.

We reserve our rights to take any legal action against you if we discover that you have used your Bridestory Business Profile and/or Bridestory Points fraudulently or maliciously or as a sham or part of a sham or using falsified information. You may also be liable for monetary losses to Bridestory, including any legal costs and fees.

If any provision of these Points Programs Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of these Terms and Conditions, which will otherwise remain in full force and effect.

These Points Program Terms are governed by the laws of Indonesia and shall be subject to the same dispute resolution treatment as stated in our general Site Terms of Use.


Updated 09 October 2015

Please read these Terms and Conditions carefully before using Vendor Profile Management service operated by PT. Cerita Bahagia, here in after referred to as "Bridestory".

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all users of the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not use the Service.


If you wish to purchase this service you may be asked to supply certain information relevant to your Purchase including, without limitation your contact numbers, business details, weddings' projects, and customers's contact.


This service is billed on a subscription basis ("Subscription(s)"). You will be billed in advance and you need to finish your payment before the service can start.

If during service period you do not provide required information or content needed for the service, our company do not hold responsibility for unutilized service.


Our service allows you to have updated profile page done by our employee every month during service period. However, you are encouraged to contact Bridestory if you have any update on your profile during service period.

The scope of the Service including updating Business info, Contacts & Social media, Business details and Pricelist; contacting customers and uploading reviews; and uploading Projects. You are responsible to provide information and content required for the Service and to guarantee that information and content are true.

Our company do not hold any responsibility for any defect information or content you provided neither for any negative effects on your marketability.


You are responsible to provide projects required for the Service according to Bridestory basic rules. Your projects must be in acceptable format, truly your own work, no nudity or partial nudity projects, and have the right to be published in your page. Bridestory has the right to take down projects (images and/or videos) that are proven to be stolen from other sources, with or without your consent.


In case of review collection, Bridestory assumes that you have already acquired agreement from customers to be contacted and to be interviewed by Bridestory. You agree hereby that any dispute regarding customers' privacy is solely between you and your customers, not Bridestory.

As a neutral platform Bridestory will keep publish negative reviews from customers to vendors. Bridestory do not hold responsibility if customers give negative reviews. Bridestory will only remove a review if a review is considered to be in violation of Bridestory's guidelines.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will determine at our sole discretion.

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