Expectations, expectations. Everyone has it, many say don't expect too much for something you pay less. It has become a standard norm. In wedding industry, most of the time vendors are burdened and pressured with expectations from their clients, even unrealistic ones. You can always try to exceed their expectations, though. Question is, how do you do that? Read inside to find out!
We all have expectations, don't we? In the wedding industry, clients definitely have high hopes for the products or services vendors offer them. Hence, by managing their expectations beforehand, you're able to establish not only a good relationship with your clients but also reputation amongst potential clients. Read this article to learn 5 tips to managing clients expectations!
Does the term 'client onboarding' sounds familiar to you? As a wedding vendor, it's important to have a substantial onboarding process to create a memorable start when only welcoming your client onboard. Read inside the importance of client onboarding and a guide to the creating an onboarding process. Hop right in!
Referrals, are they still such a thing? Although traditional, giving and receiving referrals are still happening around the wedding industry without you realising it. This time around, we are sharing you 4 tips to get more referrals, not from your clients but from fellow vendors. Let's take a look!
Just like going through a first date, meeting potential clients is just as important. If you have not figured out how to impress them on your first meeting, here are six steps to help you create a 'killer' first impression.
Allocating a budget for marketing activity is always a tricky task for any businesses. Today, we are giving a breakdown on how much money to spend and what you can do with it to scale your business.
Refund is not an unfamiliar term for many businesses. Have your clients ever asked you for a refund? We've heard silly refund stories and some complicated ones, but we're here to share with you - why clients ask for it and how you can minimize future refund claims. Hop right in!
Apart from wedding trends, our 2017 wedding trend reports show that, one of a bride's biggest regrets is the lack of coordination with their wedding vendors. With this issue in mind, here we share how you can maintain good communication and coordinate well with your clients!
What would happen if you make a mistake that affects your clients' wedding? In this article, we want to help you overcome unforeseen problems.
It's that time of the year whereby engaged couples are browsing for options and vendors are busy as bees juggling between meeting them and trying to close more deals. What should you do to instantly captivate potential clients? Continue reading for tips!