Whether if you are a professional with many experiences in the business or a newbie just starting out in the industry, these mistakes can happen to you. Read more so you'll know what to watch out for!
In the wedding industry, whether you're selling product or offering a service, encountering difficult clients is something that will happen. Despite the negative situation, as a chosen vendor you have to play smart so that your clients' trust will remain the same. Keep reading to see different difficult clients' personality and how to control yourself while handling them.
If you're a wedding planner who've been asked to help with the wedding administration of your client, do you know where to start? Especially if you're not married yourself, there's a lot to learn. So right here, we've prepared a simple checklist on how to prepare for your client's wedding administration in Indonesia, hop right in!
We've finally entered the era where the millennials rule, literally speaking. How does it concern the wedding industry? Well, there's a lot, from your business model, products, services to marketing methods, it all has to stand out among the millennials. In this article, we're deconstructing the origins of the millennials, their characteristics and how wedding vendors can attract them to their businesses. Hop inside!
Expectations, expectations. Everyone has it, many say don't expect too much for something you pay less. It has become a standard norm. In wedding industry, most of the time vendors are burdened and pressured with expectations from their clients, even unrealistic ones. You can always try to exceed their expectations, though. Question is, how do you do that? Read inside to find out!
We all have expectations, don't we? In the wedding industry, clients definitely have high hopes for the products or services vendors offer them. Hence, by managing their expectations beforehand, you're able to establish not only a good relationship with your clients but also reputation amongst potential clients. Read this article to learn 5 tips to managing clients expectations!
Does the term 'client onboarding' sounds familiar to you? As a wedding vendor, it's important to have a substantial onboarding process to create a memorable start when only welcoming your client onboard. Read inside the importance of client onboarding and a guide to the creating an onboarding process. Hop right in!
Just like going through a first date, meeting potential clients is just as important. If you have not figured out how to impress them on your first meeting, here are six steps to help you create a 'killer' first impression.
Refund is not an unfamiliar term for many businesses. Have your clients ever asked you for a refund? We've heard silly refund stories and some complicated ones, but we're here to share with you - why clients ask for it and how you can minimize future refund claims. Hop right in!
What would happen if you make a mistake that affects your clients' wedding? In this article, we want to help you overcome unforeseen problems.
