“The Business Resource For Wedding Entrepreneurs”

Business Tips : Client Relations

What to do when you got online negative reviews?

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As a wedding vendor whose daily job could vary from sculpting a 7-tier wedding cake to becoming the PIC of a bride's big day, surely you have encountered a number of brides-to-be who are (still) not satisfied with your hard work and leave negative reviews online. Left unattended, these reviews may affect your brand image.

Business Tips : Client Relations

Increase reliability by collecting reviews of you

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When was the last time you booked a hotel for vacation? Did you check the review section beforehand? Most likely, the answer is yes. You want to read others' experiences before deciding where you would be staying. The same goes for all brides-to-be - they want to know the reasons before choosing the vendors for their wedding days. Therefore, your potential clients rely on reviews of you to choose you.

Business Tips : Client Relations

Master the strategies to win your leads

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Brides-to-be like to keep their options open. They send out leads to multiple vendors to find a vendor who doesn't only click with them but also matches their budget. This chosen vendor can be you, depending on how well your response can convert your leads into bookings. In here, let's see a few things brides-to-be seek from you and how you can win them.